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Students in Small Group and Classroom courses:
- If your child will miss class for any reason, please let us know as soon as possible. Because we concurrently teach multiple sessions of the same Small Group course, your student may be able to sit with a different group to make up the missed session. For uniquely customized Classroom courses, group make-ups may not be possible.
- To make up a missed session, you must email [email protected]. Someone will then email you back with available make-up dates when other small groups are meeting for that same lesson number, as well as the town name for each group.
- You must confirm which make-up date your student will be attending with at least 24 hours’ notice so that we have time to notify the hosting family of that small group and email you the address.
- Because things understandably come up, the first make-up is free as a courtesy; however, because a class schedule is a commitment, each make-up rescheduled thereafter will incur a $45 administrative fee added automatically to your future payment or due by check at that make-up if you have already finished paying for the course.
- If none of the make-up dates available work for your student, or if no make-up dates are available (for instance, if your student’s group is the last during that term to be scheduled for a specific lesson number and you notify your teacher of the expected absence after the other groups have met), you may schedule a 1-on-1 make-up session at our current 1-on-1 rate of $115/hr. Our 1-on-1 sessions are 2.5 hours.
- Such 1-on-1 make-up sessions are based on teachers’ availability and at the teachers’ discretion.
- Because our program is cumulative, keeping the sessions in chronological order is important to ensure your student gets the most out of our program.
- If a student cannot make up a session before the end of the program, that student is still welcome to make up the missed session any time it is being held within one (1) year from the missed class, and it is the parents’ responsibility to notify us at [email protected] that this option is being exercised.
- Class registration may be cancelled for a 100% refund with at least 30 days’ notice before the first scheduled session, 80% course refund with fewer than 30 days before the first session, and 50% course refund after the first session.
- No refunds – in part or in full – will be issued for missed classes that are not made up, or for canceling the program after the second class.
Students in 1-on-1 Test Prep:
- If your child will miss a session for any reason, please let us know as soon as possible. Because we frequently have a waiting list for our time, your account will be charged for a missed class if you do not notify your teacher at least 24 hours in advance.
- The sooner you let us know about an expected missed session, the more likely we will be able to schedule a make-up session.
- Make-up sessions with fewer than 24 hours’ notice are based on teachers’ availability and at the teachers’ discretion, and are billed at our 1-on-1 rate of $115/hr.
- Because things understandably come up, the first make-up is free as a courtesy; however, because a class schedule is a commitment, each make-up rescheduled thereafter will incur a $50 administrative fee added automatically to your future payment or due by check at that make-up if you have already finished paying for the course.
- To cancel a session or to make up a missed session, you must email [email protected]. We will then email you back with available make-up dates. These make-up dates are dependent on your teacher’s availability.
- You must confirm which make-up date you will be scheduling for your student with at least 24 hours’ notice. But because we frequently have a waiting list for our time, and the same available make-up dates may be sent out to multiple families at once, we cannot guarantee that make-up dates offered by email will still be available by the time you reply.
- Your student is also welcome to make up a missed session with one of our small groups, and it is the parents’ responsibility to notify us at [email protected] that this option is being exercised.
- If none of the make-up dates available work for your student, or if no make-up dates are available (for instance, if you are on our waiting list for a make-up session and nothing becomes available before your student’s upcoming test), your student is still welcome to make up the missed session within one (1) year from the missed class, and it is the parents’ responsibility to notify [email protected] that this option is being exercised.
- Because our program is cumulative, keeping the sessions in chronological order is important to ensure your student gets the most out of our program.
- 1-on-1 registration may be cancelled for a 100% refund with at least 30 days’ notice before the first scheduled session, 80% course refund with fewer than 30 days before the first session, and 50% course refund after the first session.
- No refunds – in part or in whole – will be issued for: missed classes that are not made up; a 1-on-1 student making up a missed session with a small group; canceling the program after the second class.
Students scheduled for practice tests:
- If your child will miss a practice test for any reason, please let us know as soon as possible. Because we offer practice tests on a regular basis, your student is welcome make up an SAT or ACT on any other day that the respective practice test is offered.
- To make up a missed test, you must check available practice test dates at https://transition.solutionprep.com/calendar and email your preferred make-up date request to [email protected]. Someone will then email you back to confirm that there is available space on that day, at that time.
- You must confirm which make-up date your student will be testing with at least 24 hours’ notice so that we have time to prepare materials.
- If none of the make-up dates available work for your student, or if no make-up dates are available (for instance, if your student’s next test will be before the next available make-up date), you may request to have a copy of the test emailed to you to take at home with the virtual proctor located in your parent portal, or to come to our Wall center on another day to test with the virtual proctor in a private room.
- Such in-center, private make-up tests are based on room availability and are available at no additional cost.
- Because our program is cumulative, we strongly recommend scheduling all practice tests – make-up or otherwise – no sooner than after a student’s 7th class session (3rd for 1-subject 1-on-1 prep) to ensure your student gets the most out of our program.
- If a student cannot make up a practice test before the upcoming test, that student is still welcome to make up the missed practice test any time it is being held within one (1) year from the missed test, and it is the parents’ responsibility to notify us at [email protected] that this option is being exercised.
- No refunds – in part or in full – will be issued for missed practice tests that are not made up.
Students in 1-on-1 College Essays, College Search, or other Admissions Programs:
- If your child will miss a session for any reason, please let us know as soon as possible. Because we frequently have a waiting list for our time, your account will be charged for a missed class if you do not notify your teacher at least 24 hours’ in advance.
- The sooner you let us know about an expected missed session, the more likely we will be able to schedule a make-up session.
- Because things understandably come up, the first make-up is free as a courtesy; however, because a class schedule is a commitment, each make-up rescheduled thereafter will incur a $45 administrative fee added automatically to your future payment or due by check at that make-up if you have already finished paying for the course.
- Make-up sessions with fewer than 24 hours’ notice are based on teachers’ availability and at the teachers’ discretion, and are charged at our current 1-on-1 rate of $115/hour.
- To make up a missed session, you must email [email protected]. Someone will then email you back with available make-up dates. These make-up dates are dependent on your teacher’s availability.
- You must confirm which make-up date you will be scheduling for your student with at least 24 hours’ notice. But because we frequently have a waiting list for our time, and the same available make-up dates may be sent out to multiple families at once, we cannot guarantee that make-up dates offered by email will still be available by the time you reply.
- Your student is welcome to make up the missed session within one (1) year from the missed class, and it is the parents’ responsibility to notify the student’s teacher that this option is being exercised.
- Admissions program registrations may be cancelled for a 100% refund with at least 30 days’ notice before the first scheduled session, 80% course refund with fewer than 30 days before the first session, and 50% course refund after the first session.
- No refunds – in part or in full – will be issued for: missed classes that are not made up; canceling the program after the second session.
By checking that you have read and agree to these terms as part of your student’s initial registration for any program, you agree that this cancellation policy is applicable for any and all future programs for which you may register this same student.
This Week’s Quick Tip
Suzanne Deegan
13:21 05 Mar 22
Solution Prep met the challenges of test preparation during a Covid year. They offered classes in... person and virtually. The teacher was personable and the preparation was excellent. They give your child plenty of materials for additional practice, too. Solution Prep will even check it for your student. What you get for your money goes way beyond the lessons, however. Solution Prep offers so many FREE seminars on college decisions, funding, negotiating with colleges, etc. In addition to that, the email communication is excellent. If you are unable to make a presentation, they email a video of what you missed. I would highly recommend Solution Prep!read more
Julie Bradley
14:33 24 Feb 22
The entire team at Solutions Prep are patient and super helpful. The SAT classes provided great... strategies/tips. Each workshops focused on important topics needed to get through this crazy college application process. Solutions Prep explain exactly was is needed and are always available to answer questions. Highly recommended.read more
Michelle Hogan
23:02 20 Feb 22
Solution prep has been a tremendous help for Our boys Ryan and Ayden. Eric was their instructor and... they both enjoyed going to class each week. Eric is wonderful with communicating and easy to talk to. Ryan and Ayden both have said how funny he can be 😊Highly recommend!!!read more
Sherry Goldman
00:21 20 Feb 22
This is a tremendous program! They are top notch in every single service that they offer. They... really helped my daughter with her test prep, and as well as writing her college essays. They also provide numerous, super-helpful, free seminars for both the students and the parents. They cover every topic related to getting into college, from handholding you through the awful FAFSA, to how to negotiate with the colleges. I felt very supported throughout the entire process. They really do care. I highly recommend Solution Prep!read more
Liz Schrader
12:50 31 Jan 22
I’m so very happy to have found Solution Prep. We have done the SAT/ACT Prep with Sam, College... Search with Laura and Total Essay with Laura. The free additional workshops from Eric on the college admissions process, financial aid advice and support, Common App essays, and negotiation with colleges has been invaluable. It turns out that the most stressful part of the college search is going to be my daughter picking one because she has so many good choices and she was so well prepared. Solution Prep has my highest recommendation.read more
Karen Rittweger
14:27 09 Dec 21
I would recommend Solution Prep to any and all. I’d give them 10 stars if Google would allow that... option. Eric helped my oldest with SAT prep and his essays. Eric and Laura helped my youngest through the entire process. The office staff (shout out to Jay) are helpful and responsive. Eric and Laura answered all my crazy questions, provided wonderful personalized materials, and literally took the reigns with our youngest son. He can have focus issues— Eric kept him on point, working with and through the chaos. All applications were in by the early action deadlines. We sat back and it just happened! And… wait for it… they both got accepted to their college of choice. Again, I highly recommend Solution Prep. They are the best!read more
Allyson Donato
00:42 14 Oct 21
Eric and his team at Solution Prep have been extremely helpful in navigating the SAT and college... application process. As a parent sending their child off to college for the first time, Eric's information sessions and assistance have been very helpful. Things are very different from 30 + years ago when I was going through the college application process. Don't delay in calling Eric and utilizing his services. He's professional, friendly and knows the business. Samantha was extremely helpful in helping my child sharpen her essay and gave her the confidence she needed to keep writing without feeling like she didn't know where to begin. Thank you, Solution Prep!read more
Nancy “JZ” Zyry
01:16 13 Oct 21
My daughter took the SAT/ACT prep class and her scores improved!!! Instructors focused on test... strategies and there were plenty of practice tests. She also took the essay class which helped her define her college essay, tweak and make adjustments. This class was a very big help in deciding your topic and being confident with it.Eric and his staff are easy and professional to work with. Communication is excellent, always addressed my questions. Their passion for the students and seeing them improve and be confident is evident. The free workshops are so helpful in explaining what to expect when applying, how to apply, how to strategize and how to pay for college.Solution Prep was a perfect choice for my daughter and if you are looking for a good SAT/ACT prep class this is the place.read more
sara heaney
23:04 11 Oct 21
Solution Prep was amazing in helping my sons prepare for the SAT /ACT and helping us with the... college process overall. They were so informative and on top of it all. I highly recommend them!!read more
Abraham Heaney
20:02 11 Oct 21
Eric and his team are super helpful and beyond professional.Do yourself a favor and give them a... call.Thank you for everything!!read more
Kara paglione
02:52 11 Oct 21
Eric and his team are amazing! Super helpful in all departments. My son had a great experience!... Will be using their services for my other son.read more
Nerissa Karim
13:54 04 Oct 21
I like Solutions Prep because I feel not only did my child get support, Eric and the team are a... good resource to me/parents. The smaller groups allows for more focus for the student. While it's true that your result will based on the effort you put in, every child is different and some needs more supervised support, structure and the test taking tips they provide. As a parent, Solution Prep is great because they hold informational sessions on Financial Aid, FAFSA applications and much more. This is what they do, they're good at it and help you navigate the overwhelming information out there on colleges.read more
Randi Farber
19:43 02 Oct 21
Eric and the Solution Prep team are wonderful.. They are extremely knowledgeable and have helped... not only my son prepare for college, they have also helped my husband and I through the application and financial aid process as well. I highly recommend Solution Prep!read more
SUE LYNCH
16:49 02 Oct 21
If you are looking for your Child to succeed in preparing for College....Solutions Prep is THE... place to go.The instructors are incredible and work well with the kids (AND Parents!!)...on every personality level. Very on point. My Son actually looked forward to the classes (even virtually). THAT says a lot, to me. On top of major preparation for SAT, ACT, Essays, etc...Solutions Prep instilled good study habits, tools, tips , continued encouragement and very accommodating throughout the process. The results are immeasurable :) (beaming) AND...this entire College process was made LESS STRESSFUL for me as well. Eric and team provided invaluable information for Parents with zoom meetings, and continual communication with both my Son and myself. They offer a portal where you can access your childs results, tutorials, etc...I am writing this review just minutes after completing the final Zoom meeting, Fafsa set up, led by Eric. What weight has been lifted!! As a single parent, this money was VERY well spent. I can't thank them enough! If I could give them an extra star I would! HIGHLY RECOMMENDED!! Keep up the great work Solutions Prep team!! THANK YOU!!!!read more
Diya Jariwala
01:36 08 Apr 21
I am in the high school class of 2021 and I can confidently say that Solution Prep has helped me... meet my goals in terms of the SAT and preparing my college applications. Spending my junior and senior year joining sessions with Solution Prep has allowed me to set realistic goals and have realistic expectations on my future! I highly recommend Solution Prep for college preparations!read more
Lisa W
01:08 08 Apr 21
I highly recommend Solution Prep. From SAT/ACT prep to college essay writing and just general... college application advice, Solution Prep is top notch! My daughter and I owe a smooth application process (and lots of acceptances!) thanks to Solution Prep!read more
Cole Reimann
21:41 24 Mar 21
Heard about Solution Prep from a friend, it was definitely a great decision to go with Eric for my... SAT tutoring. He practically saved me on the writing section back when that was mandatory, and boosted me on the other sections as well. His lessons went beyond just the material, getting into general exam day preparation tips and the inner workings of the test. Would recommend him to anybody.read more
Shweta Godse
14:20 24 Mar 21
Eric was an amazing tutor! He raised my SAT scores over 300 points and only had to take the test... twice. All of his sessions were engaging; his tips and tricks alleviated stress before and during the exam. Don’t pass up the opportunity to work with Eric!read more
Jackie Knific
23:44 23 Mar 21
I had Eric help me with the SAT tests. My scores improved while he was working with me. Those... skills I used for other tests in college. He is worth every penny. He is also very nice and flexible with times.read more
Carol Silver
13:08 02 Mar 21
It is my pleasure to share my thoughts on Solution Prep SAT. From the very first communication my... husband and I had with this organization until right now three years later when our child is about to make his college choice, we have been verily impressed with the communications the group provides, the SAT tutoring our child sat through (which were not only extremely informative, but were fast paced and equally entertaining), and EVEN MORE IMPRESSED with the additional parent courses provided that perfectly suited the knowledge base I needed as the parent in this whole equation. For the record, we are truly happy parents, our child did well and I would heartily recommend Eric Ginsberg and his team at Solution Prep.read more
Frothy Elf
16:53 23 Feb 21
Solution Prep has done wonders for the SAT Testing and the college application process for our Son.... They have worked very hard to make sure that the colleges we were interested in attending were achievable and the applications were all reviewed to make sure they were perfect before being submitted. We already received acceptance letter from a few colleges!read more
Diane Valvo
03:48 23 Feb 21
Outstanding program. They go above and beyond with every student. The instructors make each session... interesting and engage every student. Well worth the cost.read more
Laurel Parks
03:14 23 Feb 21
Solution Prep offers high quality and professional SAT and ACT tutoring services. They have helped... both of my children improve their scores and get accepted to excellent universities. I highly recommend them!read more
Jack Rosenberg
02:50 12 Sep 20
By far the best in the business, a complete and thorough process from SAT prep to college... admissions. Every inch of the program addressed my own needs and problems, and my current enrollment at CUA is in part thanks to them. Would not recommending anyone but these wonderful, clever, talented, and intelligent individuals.read more